A Walmart Potluck Ended in Mass Food Poisoning. Here’s What the Emergency Calls Revealed

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A possible foodborne illness outbreak at a Walmart distribution facility in Lebanon, Tennessee, sent 19 employees to area hospitals after a shared meal, according to emergency response information. Newly released 911 calls show how the situation quickly grew from a report of one sick worker into a larger medical response involving dozens of employees.

The incident happened at the Walmart distribution or fulfillment facility on Hixson Boulevard, not at a Walmart store open to customers. The Tennessee Department of Health is investigating the possible outbreak with help from the Mid-Cumberland Regional Health Office and the Wilson County Health Department.

Officials have not identified the food responsible, a pathogen, a contamination source, or a confirmed cause of the reported illnesses.

The First Emergency Call Reported a Sick Worker

Montreal, October 13, 2016. Aerial view over the Walmart Supercentre retail store on a busy shopping day with customers reaching for their cars after making their purchase. Canada
image credit: 123RF photos

The emergency response began with a call about an employee who was reportedly in a restroom experiencing vomiting and fatigue. At that point, the situation was described as involving an individual worker.

The reports changed as emergency crews received more information from the facility. A later caller told dispatchers that 28 associates were believed to be affected and that at least four were “very ill.”

Another early estimate suggested that 80 or more people might be affected. That number was not the final count recorded by emergency crews at the facility.

Related: 8 Things Walmart Critics Say Are Driving Customers Away

About 25 to 30 People Were Triaged

When emergency personnel arrived, they evaluated approximately 25 to 30 people at the facility. A total of 19 employees were transported to area hospitals.

The difference between the early estimate and the eventual on-site triage total is significant. The 911 calls reflected information coming in while the emergency was still developing, while the final response involved an assessment of people actually at the facility.

The reported hospital transports are confirmed emergency-response figures, but they do not establish what caused the employees to become ill.

A Homemade Rice Dish Was Mentioned

One emergency caller suggested that a homemade rice dish brought into the facility might have been involved.

That detail has not been confirmed by health officials. The reference to the rice dish came from a caller during the emergency response and was not an investigative finding identifying a particular food as the cause.

The Tennessee Department of Health has not publicly identified a specific food, pathogen, or contamination source connected to the illnesses.

Health Officials Are Investigating

The Tennessee Department of Health is investigating the incident as a possible foodborne illness outbreak associated with a meal at the facility. The Mid-Cumberland Regional Health Office and Wilson County Health Department are supporting the investigation.

At this stage, the investigation has not established a confirmed cause.

That means the available information does not support saying that the shared meal caused the illnesses, that a particular food was responsible, or that the workers were affected by a known pathogen.

Walmart Says Its Products Were Not the Source

Walmart has said its products were not the source of the reported illnesses and that there was no risk to the public.

That statement is particularly relevant because the incident took place at a distribution or fulfillment operation rather than a customer-facing Walmart store. The facility is not a retail location where shoppers were buying food.

There is also no information establishing that Walmart grocery products sold to customers were connected to the incident.

The Incident Did Not Happen at a Walmart Store

For shoppers, one of the most important details is the location.

The reported illnesses occurred among employees at the Walmart distribution facility in Lebanon. It was not an incident involving customers at a Walmart store.

There is no verified information that shoppers were exposed, that nearby Walmart stores were affected, or that grocery-store inventory was connected to the reported illnesses.

The emergency response was instead focused on employees at the Lebanon facility.

The Investigation Has Not Identified a Cause

The 911 calls provide a look at how quickly the emergency response expanded, but they do not determine why the employees became sick.

The calls contain reports from people at the facility as the situation unfolded. Those reports included changing estimates of how many people were affected and a suggestion about a homemade rice dish.

Investigators have not confirmed that rice dish, or any other specific food, as the source.

There has also been no confirmed identification of a pathogen or contamination source connected to the incident.

What Happens Next

The Tennessee Department of Health’s investigation will determine what can be established about the reported illnesses and their possible connection to the shared meal.

For now, the confirmed response figures are that approximately 25 to 30 people were triaged at the facility and 19 were transported to area hospitals. The incident remains classified as a possible foodborne illness outbreak rather than a confirmed case of food poisoning caused by a specific food or pathogen.

Walmart has maintained that its products were not the source of the reported illnesses and that there was no risk to the public.

The key facts remain limited to the Lebanon distribution facility, where emergency crews responded after workers reported becoming ill. No evidence in the available information links the incident to food sold at Walmart stores or establishes that customers were exposed.

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